Please make sure you have the latest available version of Internet Explorer, here.
Click here for instructions from Microsoft on web maintenance, including how to clear your cache and other helpful steps.
Once you are sure you have the latest version, you can clear your cache and unnecessary browsing data with these instructions:
Click on the gear in the upper right hand corner or the browser to access the settings menu
Point at “Safety”
A new menu will extend from the “Safety” option. Click on “Delete browsing history.”
Place a check mark on the following options:
- Temporary Internet files and website files
- Cookies and website data
Then click on the “Delete” button in the lower right of the window. Once that is done, please try to load the application again.